What Our Clients Say
Thanks for the great PM service that you have provided over the last fwe years. I have really appreciated how professionally you have handled everything.
"Thank you for arranging for me to see the houses on Friday. Wow, what a pleasure to meet you and experience your obvious commitment to your business and customer satisfaction. Having experienced mediocre service from the industry, over the past month, I was truly impressed and blown away. Thank you!"
Dear Julie,
Just want to take this opportunity to say how impresed I have been with the professionalism I have experienced in my relations with you and your organisation. I suspect you do not receive thanks very often from yoru tenants so, as i see it, it is important that you know i for one appreciate your efficiency. When I return to Melbourne after selling my house in Hobart I expect to rent a smaller one bedroom, The first wedsite I will be checking for rentals with be McInnes.
Wishing you well.
best Regards,
Sally Gourlay
Julie you have been the true professional, you are a very good person, I hold you in very high regard and will have no hesitation in using you again or recommending you.
It was a pleasure rent through McInnes - eveyrthing was always smooth runing.
On Behlaf of myself i wanted to thank you for all your assistance over the past few years with our client, you have been fabulous to work with.
Thanks for everything, we had a really wonderful time at the house and it was made so easy bu the great communication and help that your office provides! So thank you to everyone there.
"Our experience dealing with McInnes Property Management has been excellent, Julie was always helpful, professional, prompt and friendly. The best property manager I have ever experienced! I would highly recommend her and McInnes Property Management to everyone."
"Thank you for all your support and a service that is clearly beyond what a tenant expects from an Estate Agency. Everyone at your office has been a delight to deal with, and in spite of constraints placed upon you by your clients, no matter what the reasons, you have always responded to "emergencies" promptly. You have allowed us to make this house our home. Congratulations for being, in reality, all you claim to be."
"This property was our first investment property and there were a lot of unknown factors for both of us. With this we decided to employ McInnes Management in order to ease our minds in respect of the control of the property, and I have to say that it was the best decision I could have made while I had the possession of the investment. From the outset the company was totally professional in their approach, contact and overall management. Thank you for your efforts in making the journey as comfortable as possible."
"I have several properties under the property management of McInnes, all of which are primarily in the Hawthorn/Camberwell area. During the period I have been associated with Regina, I have found her approach to the management of my properties to be well balanced and professional in all facets that are demanded by this end of the market. She has demonstrated by her efforts to gain a premium rental income for the property owner, that I am able to achieve a maximum return on investment that the market will withstand.
Her consistent ability to target quality and reliable tenants has been instrumental in my decision to transfer my properties to her portfolio. Unlike a number of Agents, who are not capable or willing to be involved in decision making, Regina has proved to be more than capable of recommending solutions to problems and taking a pro-active position.
Regina and her staff are very courteous and have excellent communication and people skills, these attributes being an essential pre-requisite in this person to person interfacing business environment."
"Thank you sincerely for the help and support in dealing with the recent leasing of one of your properties to a senior executive of one of our corporate clients.
Your professionalism, negotiation ability, mediation skills, advice and prompt follow up to all issues raised, was greatly appreciated in working through one of the more difficult relocations we have been involved in.
The guidance and cooperation offered by you and your staff, proved to be of great assistance to our Relocation Consultant, in sorting through the protracted leasing issues and preparing the home for occupancy. This enabled the home settlement phase to go a lot smoother than would normally be possible.
As a major Australian Relocation company, we work very closely with the Real Estate profession and it is always a pleasure to deal with the experienced and professional staff of McInnes Management and we look forward to a long association."