We're proud of the relationships we've formed with our clients over the years, and we thank them for not only expressing their gratitude to McInnes Management in writing, but for allowing us to publish that writing here.
We hope they'll demonstrate for you the high standards we hold ourselves to and our commitment to thinking outside the square to serve our clients' best interests.
"Thank you for arranging for me to see the houses on Friday. Wow, what a pleasure to meet you and experience your obvious commitment to your business and customer satisfaction. Having experienced mediocre service from the industry, over the past month, I was truly impressed and blown away. Thank you!"
Prospective tenant.
"Thank you for all your support and a service that is clearly beyond what a tenant expects from an Estate Agency. Everyone at your office has been a delight to deal with, and in spite of constraints placed upon you by your clients, no matter what the reasons, you have always responded to "emergencies" promptly. You have allowed us to make this house our home. Congratulations for being, in reality, all you claim to be."
Past tenant and current owner.
"This property was our first investment property and there were a lot of unknown factors for both of us. With this we decided to employ McInnes Management in order to ease our minds in respect of the control of the property, and I have to say that it was the best decision I could have made while I had the possession of the investment. From the outset the company was totally professional in their approach, contact and overall management. Thank you for your efforts in making the journey as comfortable as possible."
Past owner.
"I have several properties under the property management of McInnes, all of which are primarily in the Hawthorn/Camberwell area. During the period I have been associated with Regina, I have found her approach to the management of my properties to be well balanced and professional in all facets that are demanded by this end of the market. She has demonstrated by her efforts to gain a premium rental income for the property owner, that I am able to achieve a maximum return on investment that the market will withstand.
Her consistent ability to target quality and reliable tenants has been instrumental in my decision to transfer my properties to her portfolio. Unlike a number of Agents, who are not capable or willing to be involved in decision making, Regina has proved to be more than capable of recommending solutions to problems and taking a pro-active position.
Regina and her staff are very courteous and have excellent communication and people skills, these attributes being an essential pre-requisite in this person to person interfacing business environment."
Current owner.
"Thank you sincerely for the help and support in dealing with the recent leasing of one of your properties to a senior executive of one of our corporate clients.
Your professionalism, negotiation ability, mediation skills, advice and prompt follow up to all issues raised, was greatly appreciated in working through one of the more difficult relocations we have been involved in.
The guidance and cooperation offered by you and your staff, proved to be of great assistance to our Relocation Consultant, in sorting through the protracted leasing issues and preparing the home for occupancy. This enabled the home settlement phase to go a lot smoother than would normally be possible.
As a major Australian Relocation company, we work very closely with the Real Estate profession and it is always a pleasure to deal with the experienced and professional staff of McInnes Management and we look forward to a long association."
Sirva Relocation |
